Hamro Hostel Privacy Policy

Thank you for using Hamro Hostel. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information while using our smart hostel management application.

Information We Collect

Email and Mobile Number
Name and Profile Information
Hostel, Department, Room and Bed Information
Student and Guardian Information
Attendance and Location (used only to verify hostel presence at check-in)
Fee, Invoice and Payment Records
App Usage Information

How We Use Information

Manage hostel admins, wardens, staff and students
Track hostel fee payments and dues
Record attendance, leave, visitors and complaints
Manage the mess menu and meal counts
Generate reports and receipts
Send notices, reminders and notifications
Improve user experience and provide customer support

Location Information

Hamro Hostel uses your device location only at the moment you mark attendance, to confirm that you are physically present at the hostel (geo-fenced check-in). Location is not tracked continuously and is not shared with third parties for advertising.

Data Security

We take reasonable security measures to protect your information. Passwords are stored using strong one-way encryption (hashing), and data is protected through secure authentication, encrypted communication where applicable, and strict role-based access controls.

Payments

Hamro Hostel may integrate with third-party payment providers such as eSewa, Khalti, banks, or other payment services. Payment processing is governed by the respective provider's privacy policies and terms.

Data Sharing

We do not sell your personal information. Information is only shared when required to provide services, comply with legal obligations, or with your explicit consent.

Notifications

Hamro Hostel may send notifications related to notices, fee reminders, leave and complaint updates, meal announcements, payment confirmations, and account activities.

Your Rights

Access your information
Update your information
Request correction of inaccurate data
Request deletion of your account where applicable

Children's Privacy

Hamro Hostel is intended for hostel residents and staff. We do not knowingly collect personal information from children under 13 years of age.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page along with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

📧 Email: support@hamrohostel.app
🌐 Website: bhusalnabin.com.np